Frequently asked questions

Sunrise Companionship Inc. offers four professional service divisions to support individuals, families, homeowners, and businesses:

• 🏡 Sunrise Home Care – Companion care, personal care assistance, medication reminders, meal preparation, transportation, respite care, and support with daily living.
• 🧹 Sunrise Housekeeping – Regular cleaning, deep cleaning, laundry, kitchen and bathroom cleaning, organizing, and home maintenance support.
• 🌿 Sunrise Property Services – Lawn mowing, trimming, yard maintenance, seasonal clean-ups, leaf removal, snow removal, and general property maintenance.
• 💼 Sunrise Business Solutions – Business consulting, startup guidance, website design, branding, marketing materials, administrative support, and business growth strategies.

Every service is customized to meet your specific needs.

We believe quality service begins with trust, professionalism, and compassion. Our team is committed to providing dependable, respectful, and personalized support that helps clients maintain their independence while giving families peace of mind.

We pride ourselves on:

• Personalized care plans
• Reliable and friendly staff
• Flexible scheduling
• Transparent pricing
• Professional communication
• High-quality customer service

Our goal is to build long-term relationships with every client we serve.

We proudly serve Edmonton and surrounding communities. Depending on availability, we may also provide services in other Alberta communities. If you're unsure whether we service your area, simply contact us and we'll be happy to assist.

Yes. Sunrise Companionship Inc. is fully licensed and insured. We are committed to maintaining professional standards, protecting our clients, and providing services with integrity and accountability.

es. Every new client receives a complimentary consultation. During the consultation we will:

• Learn about your needs
• Discuss your goals and expectations
• Recommend the most appropriate services
• Explain pricing
• Answer your questions
• Create a personalized service plan

There is no obligation to book after your consultation.

Getting started is simple.

Step 1: Contact us by phone, email, or through our website.

Step 2: Schedule a free consultation.

Step 3: Receive your personalized service plan and quote.

Step 4: Choose a start date that works for you.

Step 5: Begin receiving professional services from our team.

Depending on availability and your location, services can often begin within 24 to 48 hours. For urgent situations, we will do our best to accommodate your request as quickly as possible.

Yes. Most of our services require a minimum booking of 2 hours to ensure we can provide high-quality, efficient, and personalized service. This allows our team enough time to complete tasks thoroughly and provide meaningful support.

For ongoing clients, we also offer flexible scheduling options, including:

• One-time visits
• Daily services
• Weekly or bi-weekly visits
• Monthly services
• Customized care plans

If you require a shorter visit or have a unique situation, please contact us. We'll do our best to accommodate your needs whenever possible.

Companion care focuses on improving quality of life through social interaction and everyday support. Our caregivers provide conversation, companionship, recreational activities, walks, meal companionship, light housekeeping, appointment accompaniment, and emotional support to reduce loneliness and promote independence.

Yes. Depending on the client's needs, our trained caregivers can assist with personal care such as bathing assistance, dressing, grooming, hygiene support, mobility assistance, transfers, toileting assistance, and other daily living activities while maintaining dignity and respect.

yes. Our caregivers can provide medication reminders to help clients follow their prescribed schedule. However, we do not diagnose medical conditions or prescribe medications.

Yes. We can assist with transportation for medical appointments, grocery shopping, pharmacy visits, errands, family visits, community activities, and other approved destinations.

Yes. With the client's consent, we provide regular updates to designated family members so everyone stays informed about care and any concerns.

Yes. Whenever possible, we assign the same caregiver to provide consistency, build trust, and ensure continuity of care.

Our housekeeping services help keep your home clean, comfortable, and organized.

Services may include:

• Dusting furniture
• Vacuuming carpets
• Sweeping and mopping floors
• Kitchen cleaning
• Bathroom sanitizing
• Laundry
• Changing bed linens
• Dishwashing
• Garbage removal
• General organization

Additional tasks may be arranged during your consultation.

You may use your preferred cleaning products, or we can bring basic cleaning supplies if arranged before your appointment.

Our property services include:

• Lawn mowing
• Grass trimming
• Edging
• Weed removal
• Hedge trimming
• Yard clean-up
• Spring clean-up
• Fall clean-up
• Leaf removal
• Snow removal
• General outdoor maintenance

We work with homeowners, landlords, seniors, and small businesses.

Yes. We can provide professional equipment for most jobs. If you prefer us to use your equipment, we're happy to accommodate your request.

We help entrepreneurs launch, grow, and improve their businesses with practical support.

Our services include:

• Business startup guidance
• Website design
• Logo and brand development
• Marketing materials
• Social media support
• Administrative assistance
• Business consulting
• Process improvement

Whether you're starting your first business or expanding an existing one, we can help.

Pricing depends on the type of service, location, duration, and level of support required. We provide clear, upfront quotes before any work begins, with no hidden fees.

For your convenience, we accept:

• Interac e-Transfer
• Debit cards
• Credit cards
• Cash
• Cheque

Invoices and receipts are available upon request.

Yes. We respect your privacy and maintain strict confidentiality regarding your personal information. Client information is securely stored and only shared when authorized or required by law.

We understand that plans change. Please notify us as soon as possible if you need to cancel or reschedule your appointment. We will work with you to find another convenient time. Cancellation fees may apply if adequate notice is not provided

Getting in touch with us is easy. Whether you have questions about our services, would like a free consultation, or are ready to book an appointment, our friendly team is here to help.

You can contact us through any of the following methods:

📞 Phone: 825-343-1226
📧 Email: sunrisecompanionshipinc@gmail.com
🌐 Website: www.sunrisecompanionship.com

You can also complete the Contact Us form on our website. Simply provide your name, contact information, and a brief description of how we can assist you. A member of our team will respond as soon as possible, typically within one business day.

Whether you're looking for home care, housekeeping, property services, or business solutions, we're committed to providing prompt, professional, and personalized service. We look forward to helping you find the right solution for your needs.