Frequently asked questions

Commonly Asked Questions

We pride ourselves on our transparency, and how much we care about your feeling of comfort in the care and companionship you are receiving, that begins with trust. Below we have included a list of commonly asked questions so you can get the answers you need more quickly to start your companionship journey today. - William John Casey (Owner)

What is Sunrise Companionship Inc.?

Sunrise Companionship Inc. is a compassionate home care provider dedicated to helping seniors and adults maintain their independence, comfort, and quality of life. We provide personalized, meal preparation,personal care support in the comfort of your home and other care settings.

Who do you provide care for?

We support seniors, adults with disabilities, individuals recovering from illness or surgery, and anyone who needs assistance with daily living or companionship.

What services do you offer?

Our services include:

  • Companion Care
  • Personal Care Assistance
  • Light Housekeeping & Laundry
  • Meal Preparation
  • Medication Reminders
  • Transportation & Appointments
  • Respite Care for Family Caregivers
  • Overnight & Flexible Care

Where do you provide services?

We provide care in:

  • Private Homes
  • Retirement Communities
  • Assisted Living Facilities
  • Long-Term Care Homes
  • Hospitals (Companionship)
  • Rehabilitation & Recovery Facilities

We proudly serve Edmonton and surrounding communities.

How do I get started?

Simply contact us by phone or email to schedule a free consultation. We'll discuss your needs and create a personalized care plan that works for you.

Are your caregivers trained?

Yes. Our caregivers are carefully selected and committed to providing compassionate, respectful, and professional care.

Do you offer flexible scheduling?

Yes. We offer flexible care options, including hourly, daily, overnight, and respite care based on your needs.

How much do your services cost?

Our pricing depends on the type of service and the level of care required. Contact us for a personalized quote and a free consultation.

Where is your business located.?

Although our head office is primarily located in Edmonton, Alberta, we serve our clients Alberta wide.

What services exactly do you provide.?

At Sunrise Companionship, we provide caring, personalized support to help people feel safe, valued, and connected.

Our services include:

  • Friendly Companionship: Meaningful conversation, games, outings, or simply spending quality time together.

  • Daily Living Support: Help with light housekeeping, laundry, meal prep, errands, and grocery shopping.

  • Transportation Assistance: Safe rides to appointments, social events, or community activities.

  • Respite Care: Giving family caregivers peace of mind and a well-deserved break.

  • Emotional Support: A compassionate presence for those who may feel lonely or need someone to talk to.

How long has your company existed.?

We are proud to be a relatively new company, that is growing quickly in all parts of Alberta, and although our company is new, every team member has years of experience under their belt, and a skill set that is unmatched. 

Do you have any workers that can speak fluent (Punjabi, Hindi, Tagalog, Spanish, Thai, Loas, African, Cantonese, French, German, Polish, Ukranian, Mexican, Arabic etc.)

YES. We have employees from all different parts of the world all equally educated to serve all of your companionship and care needs.  Along with that, all of our team members are trained to the degrees of a Health Care Aide, LPN, RN, PN, or office administrator. All of which have clear police clearance and vulnerable sector check.  We are here to ensure all of your basis are covered in your day-to-day care.

 

Do you offer a free consultation?

Yes. We offer a FREE consultation to discuss your care needs, answer your questions, and recommend the best care plan for you or your loved one.

Do you provide short-term or long-term care?

Yes. Whether you need temporary support after surgery or ongoing long-term care, we can create a care plan that fits your needs.

Can care be provided in a hospital or care facility?

Yes. We provide companionship and support in hospitals, retirement residences, assisted living communities, long-term care homes, and rehabilitation facilities.

Do you provide transportation?

Yes. We can assist clients with transportation to medical appointments, grocery shopping, errands, and community activities.

Can family members be involved in the care plan?

Absolutely. We work closely with clients and their families to ensure care is personalized and meets individual preferences and goals.

How quickly can services begin?

In many cases, services can begin within 24–48 hours after the initial consultation, depending on caregiver availability and your specific care needs.

Are your services available on weekends and holidays?

Yes. We offer flexible scheduling, including evenings, weekends, overnight care, and holidays.

What areas do you serve?

We proudly serve Edmonton and surrounding communities. Contact us to confirm service availability in your area.

Is my personal information kept confidential?

Yes. We respect your privacy and handle all personal and health information confidentially in accordance with applicable privacy laws.

Why choose Sunrise Companionship Inc.?

We are committed to providing compassionate, reliable, and personalized care that helps clients remain safe, comfortable, and independent. Our goal is to build meaningful relationships while delivering professional support that families can trust.

Is this a "REAL" company.? Is this some sort of scam?

We pride ourselves on being a legally operated business. We have a registered business name, a business license, and optimal insurance. We follow all policies and procedures when it comes to anything from our hiring process to the care you receive in the comfort of your own home. We believe that peace of mind goes hand in hand with the comfort you receive in your companionship care.

Is this a registered business? Is this company insured.?

Answers to both of these questions are yes, and we can provide proof of both at any time. 

still have questions?

We're here to help. Contact Sunrise Companionship Inc. today at (825) 343-1226 or sunrisecompanionshipinc@gmail.com to speak with our friendly team and schedule your free consultation.